Milence Charging Hub Reims
France
Adres
Laden
-
Charging bays4
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CCS4 x 400 kW
Voorzieningen
- Beveiligd parkeren
- Restaurant
- Toilet
- Douche
Frequently Asked Questions
How do I enter and exit the site, and approach the charging bay?
- How do I enter the site? Press the intercom at the entrance gate. Our support team will verify and grant access. Follow the signs to the charging bays.
- How do I exit the site? Drive towards the exit gate and press the intercom button. A support agent will open the gate for you.
- How can I leave & re-enter the site on foot? Use the pedestrian turnstile or wheelchair-accessible doors. Press the intercom to access the site. The turnstile can be used to exit the site freely. There is a push button for the wheelchair-accessible doors.
What services are available on-site and nearby?
- Safe parking: Secure and gated, accessible for electric trucks only. Trucks can be parked and charged overnight.
- On-site amenities: — (the site is located in a commercial area with many amenities; see below). · Nearby amenities: Many restaurants, supermarkets (Hyper U, Croix Blandin), a gas station (Station U), a gym (Basic Fit), a spa (Spa city), self-service laundry and 24/7 toilets are available within a 600-meter radius. Check the map for details.
- Wi-Fi: Free site-wide internet.
- Support: Assistance available via the intercom or the number on the chargers.
How can I pay for a charging session?
- Via eMSP charge card or app (AVIA NL, DKV Mobility, MAN, Scania, Volvo, Mercedez ServiceCard by UTA EDENRED, UTA EDENRED, WEX and PAUA), directly at the charger.
- Via the Milence charge card, directly at the charger.
- Via contactless bank card, at the payment terminal installed on the charging bay arches.
How can I start, track, and stop a charging session?
- With an eMSP or Milence charge card: Tap your card, select the connector and start charging. Tap again to stop. Unplug the cable as the last step.
- With an eMSP app: Follow the instructions set by your provider.
- With a bank card at a payment terminal: Connect the cable, select your charger on the terminal, tap your card and start charging. Track progress on the charger screen or via a QR code on the terminal. Stop charging via the payment terminal, then unplug the cable.
What should I do if I encounter an issue?
First, double-check the charging steps above. If you need help, contact our support team using the phone number on the charger (+ 31850520134).