Antwerp Ketenis

• How do I enter the site? The site is located within Truck Parking Antwerp. If the entry barrier is closed, press the intercom and inform the parking operator you are a Milence customer. Otherwise, go straight to the entry gate. Collect the parking ticket at the gate (for access control only, no payment required) and proceed to the charging bays. 
• How do I exit the site? Follow exit signs and drive towards the gate, which will open automatically. If needed, use the intercom for assistance. 
• How can I leave & re-enter the site on foot? Use the pedestrian turnstile or wheelchair-accessible entrance. Scan your parking ticket to re-enter. 

• Safe parking: Secure, fenced and gated truck parking. Overnight parking and charging available. 
• On-site amenities: Free toilets and showers. Vending machines accept contactless payments. 
• Nearby amenities: Restaurant available (10 minutes’ walk from the site). 
• Wi-Fi: Free site-wide internet. 
• Support: Assistance available via intercom or the support number (+3225859983). 

• Via partner eMSP charge card or app, directly at the charger. Check out our up-to-date eMSP partner list at milence.com/charging-payment.  
• Via the Milence Charge Card.
• Via contactless bank card, at the payment terminal installed on the charging bay arches.

• With an eMSP/RFID card: Tap your card, select the connector and start charging. Tap again to stop. Unplug the cable as the last step. 
• With a bank card at a payment terminal: Connect the cable, select your charger on the terminal, tap your card and start charging. Track progress on the charger screen or via a QR code on the terminal. Stop charging via the card reader or terminal, then unplug the cable. 

First, double-check the charging steps above. If you need help, contact our support team by phone at +3225859983.