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Milence charging hub Antwerp Ketenis

Belgium

Address

Ketenislaan
9130, Beveren
Directions

Charging

  • Charging bays
    22
  • CCS
    10 x 400kW
  • MCS
    2 x 1400kW

Amenities

  • Secure parking
  • Vending machine
  • Toilet
  • Shower

Frequently Asked Questions

How do I enter and exit the site, and approach the charging bay?

  • How do I enter the site? The site is located within Truck Parking Antwerp. If the entry barrier is closed, press the intercom and inform the parking operator you are a Milence customer. Otherwise, go straight to the entry gate. Collect the parking ticket at the gate (for access control only, no payment required) and proceed to the charging bays. 
  • How do I exit the site? Follow exit signs and drive towards the gate, which will open automatically. If needed, use the intercom for assistance. 
  • How can I leave & re-enter the site on foot? Use the pedestrian turnstile or wheelchair-accessible entrance. Scan your parking ticket to re-enter. 

What services are available on-site and nearby?

  • Safe parking: Secure, fenced and gated truck parking. Overnight parking and charging available. 
  • On-site amenities: Free toilets and showers. Vending machines accept contactless payments. 
  • Nearby amenities: Restaurant available (10 minutes’ walk from the site). 
  • Wi-Fi: Free site-wide internet. 
  • Support: Assistance available via intercom or the support number (+3225859983). 

How can I pay for a charging session?

  • Via eMSP card or RFID charge card, directly at the charger.
  • Via contactless bank card, at the payment terminal installed on the charging bay arches. 

How can I start, track, and stop a charging session?

  • With an eMSP/RFID card: Tap your card, select the connector and start charging. Tap again to stop. Unplug the cable as the last step. 
  • With a bank card at a payment terminal: Connect the cable, select your charger on the terminal, tap your card and start charging. Track progress on the charger screen or via a QR code on the terminal. Stop charging via the card reader or terminal, then unplug the cable. 

What should I do if I encounter an issue?

First, double-check the charging steps above. If you need help, contact our support team by phone at +3225859983.