Hermsdorfer Kreuz

• How do I enter the site? Press the intercom at the entrance gate. Our support team will verify and grant access. Follow the signs to the charging bays. 
• How do I exit the site? Drive towards the exit gate, press the intercom and a support agent will open the gate for you. 
• How can I leave & re-enter the site on foot? Use the pedestrian turnstile or wheelchair-accessible door. Press the intercom to re-enter the site. 

• Safe parking: Secure fenced and gated parking restricted to electric trucks. Overnight parking and charging available. 
• Rest area: Outdoor picnic space available for breaks. Waste bins provided. 
• On-site amenities: Toilets and showers available. Shower access costs €4 and requires a contactless Visa/Mastercard, Apple Pay or Google Pay. Toilet access is free but also requires a contactless card or app. 
• Nearby amenities: Within 50 meters of the charging hub, you can find hot meals, beverages and snacks. 
• Wi-Fi: Free site-wide internet. 
• Support: Assistance available via intercom or the support number (+49 302 179 9052). If you’re in a life-threatening situation, call 112. AED devices and fire extinguishers are on the amenities building. 

• Via partner eMSP charge card or app, directly at the charger. Check out our up-to-date eMSP partner list at milence.com/charging-payment.  
• Via the Milence Charge Card.
• Via contactless bank card, at the payment terminal installed on the charging bay arches.

• With an eMSP/RFID card: Tap your card, select the connector and start charging. Tap again to stop. Unplug the cable as the last step. 
• With a bank card at a payment terminal: Connect the cable, select your charger on the terminal, tap your card and start charging. Track progress on the charger screen or via a QR code on the terminal. Stop charging via the payment terminal, then unplug the cable. 

First, double-check the charging steps above. If you need help, contact our support team by phone at +49 302 179 9052.