Get the most out of the Milence services
Order your charge card today.
Transparent pricing
Count on our direct price with the Milence Charge Card—€0.399/kWh (excl. VAT) across Europe, free of third-party charges.
No administrative hassle
Enjoy the convenience of monthly invoicing, no matter where your trucks charge in Europe.
Stay in control
Get operational confidence with a complete view of charging costs, session details and live charger availability in the Milence Portal.
The ultimate charging ecosystem for heavy-duty transport
Milence Charge Card
Convenient access & payment for all Milence services. Count on our direct price of €0.399/kWh (excl. VAT) throughout Europe, free of third-party charges.
Milence Portal
Your digital platform for operational insights. See charging costs, session details and real-time hub availability in an interface that’s continuously improving to meet your needs.
Milence App
The en-route companion for your drivers. Gain first-mover access to new features and help shape the Milence digital ecosystem to meet your needs.
Frequently Asked Questions
Can I use the cards immediately after receiving them?
Yes, you can! The cards are already activated, so you can start using them right away. You can also check their status in the Milence Portal under the Tokens section.
Do I need to register the charge cards in the Portal?
No need – the cards will appear automatically in your Portal once they’re shipped and on their way to you. If you’d like, you can rename them for easier tracking using the name fields. Check the Milence Portal FAQ below for more details.
What if a card is lost or stolen?
Reach out to sales@milence.com to request a new one. We will make sure that you can still charge until the new card arrives.
How do I register for the Portal?
Once you sign up for the Milence Charge Cards, you’ll receive an activation link for the Milence Portal on the email address you provided. Use this link to activate your account. Please do this within 24hrs of receiving the link to avoid link expiration.
How do I access the Portal?
After you activate your account using the link you receive by email, simply go to experience.milence-services.com and login with your email address and the password you set up during activation.
Where can I enter the license plate or truck ID?
Go to the Tokens section in the Milence Portal and find the card number you want to edit. To have the information visible on your invoices, add it in the External ID field.
If you want to add extra information — like the driver’s name — use the Visual Number field. This data won’t show up in your invoices, only inside the Milence Portal.
How do I check my charging history?
Navigate to the CDR Overview in the portal to see all past transactions. You can filter by date, vehicle or location.
Can I get a .csv file with all my charging data?
If you’d like to download a .csv file with your transactions, you can do so by going to Exports > CDR Export. The export includes data like token names, usernames, charging locations, timings and pricing.
How do I download invoices?
All your invoices are sent by email and should be in the inbox you provided during onboarding. Need past invoices? Simply reach out to sales@milence.com and we’ll be happy to assist.