Milence charging hub Koblenz

• How do I enter the site? Press the intercom at the entrance gate. Our support team will verify and grant access. Follow the signs to the charging bays.
• How do I exit the site? Drive towards the exit gate and press the intercom button. A support agent will open the gate for you.
• How can I leave & re-enter the site on foot? Use the pedestrian turnstile or wheelchair-accessible door. Press the intercom for leaving & access.

• Safe parking: Secure and gated, accessible for electric trucks only.
• On-site amenities: Free toilets and showers. Outdoor picnic area.
• Nearby amenities: A gas station (Shell Autohof) with a restaurant (Schnitzel Haus) and a couple of other fast-food options (Burger King, Subway) are available within 500m of the hub. Truck wash facilities are also available at the Autohof.
• Wi-Fi: Free site-wide internet.
• Support: Assistance available via the intercom or the number on the chargers (+493021799052).

• Via eMSP charge card or app (AVIA NL, DKV Mobility, MAN, Scania, Volvo, Mercedes ServiceCard by UTA EDENRED, UTA EDENRED, WEX and PAUA), directly at the charger.
• Via the Milence charge card, directly at the charger.
• Via contactless bank card, at the payment terminals installed on the charging bay arches.

• With an eMSP or Milence charge card: Tap your card, select the connector and start charging. Tap again to stop. Unplug the cable as the last step.
• With an eMSP app: Follow the instructions set by your provider.
• With a bank card at a payment terminal: Connect the cable, select your charger on the terminal, tap your card and start charging. Track progress on the charger screen or via a QR code on the terminal. Stop charging via the payment terminal, then unplug the cable.

First, double-check the charging steps above. If you need help, contact our support team using the phone number on the charger (+31850520134).